+075333333 utmcdex@utm.my

Helpdesk

UTM CDex General Enquiries
No. Name Email
1 UTM CDex Frontdesk & Customer Care utmcdex@utm.my
e-Proctoring Helpdesk for Students and Lecturers
No. Name Email
1 PM Dr. Mohd Nihra Haruzuan Bin Mohamad Said 37887 012-7127140 nihra@utm.my
2 Mr. Radzuan Bin Mohd Nor 37915 0 16-7171674 radzuan@utm.my
3 Mr. Mohd. Reduan Bin Mohd Ariff 37594 019-7888288 mreduan@utm.my
4 Miss Priscilla 012-7005986 priscilla@utm.my
ODLSYSTEM@UTM Helpdesk for Students and Lecturers
No. Name Email
1 Mr. Amirul Shah Rezza Bin Amir 011-10031956 amirulshahrezza@utm.my
e-Learning@UTM Helpdesk for Students
No. Name Faculty Email
1 UTM Digital Care digitalcare@utm.my
2 Puan Rafidah binti Mohamad FKE 018-7854036 fydamohd@utm.my
3 En. Jaya bin Abdul Hussain FKM 013-7990356 jaya@utm.my
4 En. Abd Khalil bin Abdollah FKT 013-3356256 abkhalil@utm.my
5 En. Mohd Rizam bin Sarman FK 013-7803335 mrizam@utm.my
6 En. Noranizam Haji Denim FKA 017-7563900 nnizamy@utm.my
7 En. Mohd. Zahari Zainal Abidin FABU 013-3885462 mzza@utm.my
8 En. Azizul Hj Sulan FM 012-7579174 sazizul@utm.my
9 Puan Sharidah Ibrahim MJIIT 012-3238093 sharidah.kl@utm.my
10 Puan Siti Zuraida Binti Abdul Samad FAI 013-7044281 szuraida.kl@utm.my
11 En. Mohd Rafi Abu Bakar AHIBS 013-3677379 rafi@utm.my
12 En. Mohd Izham bin Ibrahim FS 019-7679597 izham@utm.my
13 En. Mohd Khalid Bin Mohamed Habeer FSSH 016-3774777 mohdkhalid@utm.my
14 En. Zulkifli bin Ahmad FEST 0137554789 azulkifli@utm.my
e-Learning@UTM Helpdesk for Lecturer
No. Name Email
1 Mr. Radzuan Bin Mohd Nor elearning@utm.my
e-Learning@UTM Helpline
No Name Ext. H/P No. Email
1 PM Dr. Mohd Nihra Haruzuan Bin Mohamad Said 37887 012-7127140 nihra@utm.my
2 Mr. Mohamed Fairuz Dahalan 37914 012-301 3643 fairuzdahalan@utm.my
3 Mr. Jeffri Abdul Rahman @ Idris 37916 019-776 2781 jeffri-ar@utm.my
4 Mr. Radzuan Bin Mohd Nor 37915 0 16-7171674 radzuan@utm.my
5 Mr. Zul Azri A. Rahman 37914 017-774 0858 zulazri@utm.my

 ePPPK @ UTM 

No Name Ext. H/P No. Email
1 PM Dr. Mohd Nihra Haruzuan Bin Mohamad Said 37887 012-7127140 nihra@utm.my
2 Mr. Mohd. Reduan Bin Mohd Ariff 37594 019-7888288 mreduan@utm.my
UTM MOOCs 
No Name Ext. H/P No. Email
1 Dr. Azizul Azri Bin Mustaffa 37885 016-2195295 azizulazri@utm.my
2 Mr. Mohamed Fairuz Dahalan 37914 012-301 3643 fairuzdahalan@utm.my
3 Mr. Halizan Hashim 37914 012-262 4779 halizan@utm.my
4 Mr. Jeffri Abdul Rahman @ Idris 37916 019-776 2781 jeffri-ar@utm.my
5 Mr. Mohamad Nizam Ahmad 37606 019-477 1662 nizamahmad@utm.my
6 Mr. Mohd Gaffar Said 37606 012-7334041 gaffarsaid@utm.my
7 Mr. Zul Azri A. Rahman 37914 017-774 0858 zulazri@utm.my

 

Work process helpdesk UTM CDex

  1. Complaints will be received from digitalcare@utm.my.
  2. UTM CDex staff will review and address the complaints within 3 working days.
  3. UTM CDex staff will respond to the complaints.
  4. UTM CDex will revert the responses to digitalcare@utm.my.
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